At Endures Forever, we want you to be completely satisfied with your jewelry. If for any reason you are not, we offer an easy and hassle-free returns and exchanges process to ensure that your shopping experience is stress-free.
How to Return or Exchange Your Jewelry
Contact our customer service at Speak2me@endures-forever.com within 30 days of receiving your order.
Provide your order number, item details, and reason for the return.
We will send you a prepaid return label.
Package your item securely and return it using the label provided.
Once we receive your return, we’ll process your refund or exchange within 7 business days.
Return Eligibility
To qualify for a return or exchange, items must be unused, unworn, and in original packaging. Returns must be made within 30 days from the date of delivery.
Refunds & Exchanges
You may choose to receive a full refund to your original payment method or exchange the item for another style or size. Refunds will be processed within 5-7 business days.
Non-Returnable Items
Customized or personalized jewelry is not eligible for return or exchange. Sale items are final unless defective or damaged.
Shipping & Return Costs
Return shipping is free within the UK. If you are outside the UK, you will be responsible for return shipping fees. We provide prepaid return labels for your convenience.
Need Assistance?
If you need help with your return or exchange, please contact our customer service team at Speak2me@endures-forever.com or visit our Contact Us page for more details.
Choosing a selection results in a full page refresh.